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The nearest Rivian service center can be a long way off, and mobile appointments get booked up. I handle the routine and diagnostic work that doesn't have to go back to Rivian.
Rivians are heavy, powerful, and often used for exactly what they're built for, like towing, off-road trips, and long drives. Those are hard on tires, alignment, and suspension, and they mean small problems need to be caught before you're out in the middle of nowhere.
Rivian controls a lot of its software and repair procedures. For warranty, recall, and software jobs, Rivian is the right place to go. For everything else, coming to your house is easier than taking the truck in.
Regular maintenance and repairs done properly by an independent tech don't void a manufacturer warranty by themselves. Warranty claims, recall work, and anything that needs Rivian's own software should still go to Rivian. I'll tell you which is which.
Yes. I check tires, the brakes, the suspension, the hitch and trailer wiring, and scan for stored faults before you leave town.
No. I'm certified to work safely around the high-voltage system, but pack-level repairs belong with Rivian.
Full list of what I work on: services. Hours are Monday to Saturday, 7 AM to 7 PM, with 24-hour emergency response for RVs.
I come to you in Ojai, Ventura, Oxnard, Camarillo, Thousand Oaks, Santa Barbara, Montecito, and Carpinteria:
Ojai · Ventura · Oxnard · Camarillo · Thousand Oaks · Santa Barbara · Montecito · Carpinteria
Other makes: Tesla · EV · Hybrid · Land Rover / Range Rover · Mercedes-Benz · BMW · Porsche · Audi · Volkswagen